How well is the Rail industry aligned and incentivised to achieve financial sustainability?

With recent disruption, customer experience ratings have dropped, with delay compensation schemes becoming routinely used by many passengers. But what role could AI play in delivering improvements?

Train operating companies are under pressure to deliver a consistent positive experience, all while attempting to modernise. But how can this happen and could the Rail Reform Bill help?

As the industry prepares for the launch of Great British Railways (GBR), there is an opportunity to improve operational efficiency, reduce cost and improve passenger services.