Maintaining high levels of quality across the supply chain ensures customer satisfaction, significant gains in bottom-line revenues and long-term growth. Quality management involves evaluating and monitoring processes and product output across all areas of the supply chain, then developing workflows and strategies to improve its consistency, timelines and cost efficiency while maintaining or working towards high levels of quality.
With our industry-specific expertise and proprietary digital platform we design and implement workflows and technologies that evaluate, monitor and promote consistent, high-quality product delivery. By meticulously reviewing every stage of the supply chain and identifying concerns as early as possible, we can reduce risks to reputation, compliance and productivity, optimising supply chain performance and supporting the achievement of your company’s goals.
Leveraging our innovative proprietary digital platform and extensive operational experience, we can uncover actionable intelligence that informs the development and implementation of relevant, results-driven workflows and technology for more effective quality management across the whole supply chain.
In today’s multinational companies, supply chains can be incredibly complex and isolating issues and finding solutions can be challenging. Nonetheless, quality management must remain at the core of a company’s operational activity and can be achieved by examining the following six areas:
Effective workflows for building an Approved Supplier List
We help our clients design review and approval workflows for managing their Approved Supplier List, ensuring suppliers demonstrate the relevant qualifications and are measured appropriately on their deliveries, performance and ratings.
A broader responsibility for quality management
Quality management is a business-wide concern. Involving other departments that work alongside your suppliers, such as procurement, can provide a more comprehensive understanding of their performance while also improving the efficiency and success of the quality management process.
Consistent inspection protocols
We help clients determine how and when they will examine the quality of goods received, which is critical for maintaining effective quality management. A sampling approach can be valuable when seeking to improve cost- and time-efficiency but should only be used if a consistent level of quality has already been achieved.
A clear Production Part Approval Process (PPAP)
Any parts, subcomponents or services received from your suppliers should meet a designated standard. We support our clients in ensuring they have clear specifications in place to guide suppliers and support compliance with their company standards.
Credible reporting methods for non-conforming products
To list issues or defects found on a supplier’s product or component, we recommend using a proven method, such as a Supplier Corrective Action Request (SCAR). This report can then be leveraged to request the supplier to fix the problem, identify further actions or prevent future issues.
By building supplier accountability into our quality management workflows and involving suppliers in finding solutions to any issues identified, we support the development of more robust and trusted supplier relationships. These strengthened partnerships will improve many aspects of suppliers’ delivery in the future.
Get in touch
The benefits of best practice
Effective supply chain management is critical for a company’s success, but supply chains can be incredibly complex with many suppliers, stakeholders and processes involved. With extensive experience in quality management consulting across a wide range of industries, we can equip you with the knowledge, workflows and technology to ensure your quality management achieves its number one goal – better quality.
Better quality then results in a range of benefits, including:
Our robust quality management processes will support your company in detecting issues early and therefore be able to create solutions more quickly. Earlier detection and problem-solving means that risks to your reputation, client relationships, profitability and growth are reduced.
Our experienced consultants can support your business in developing workflows that deliver better outcomes for you and your suppliers. Working towards mutual goals and building long-term valued relationships with your suppliers supports improved output, flexibility, and cost efficiency.
Stronger cash flows
Implementing our regular and effective quality management processes will strengthen your supply chain, improving its efficiency, reducing waste and optimising costs, which all improve cash availability.
Get in touch
Enabling better supply chain processes and decision-making: Transparent and real-time Total Cost of Ownership
We explore how businesses can utilise their data and deploy technology solutions to enable better process decision-making.
Price is a key factor for consumers considering an electric vehicle, but there are a range of strategies that manufacturers can adopt to increase market share.