A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Analytical/performance cookies. Analytics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. This helps us to improve the way our website and applications work.
- Functionality cookies. These are used to recognise you when you return to our website or applications. This enables us to personalise our content for you, greet you by name and remember your preferences
- Unclassified cookies. Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
You can find more information about the individual cookies we use on our website and the purposes for which we use them in the table below.
|_wpl_user_preference||vendigital.com||WP GDPR Cookie Consent Preferences||HTTP||1 year|
|_ga||vendigital.com||Google Universal Analytics long-time unique user tracking identifier||HTTP||2 years|
|_gid||vendigital.com||Google Universal Analytics short-time unique user tracking identifier||HTTP||1 day|
|_gat||vendigital.com||Google Analytics tracking cookie||HTTP||Session|
|_GRECAPTC||google.com||We use the Google reCAPTCHA APIs as part of our services to help protect our clients and our systems from cyber spam and abuse. The information collected in connection with your use of the service will be used for improving reCAPTCHA and for general security purposes. It will not be used for personalised advertising by Google.||—||1 year|
|pnctest||vendigital.com||This is set by a third party library of Pubnub to test if cookies are supported by the browser.||HTTP||2 years|
|__hstc||vendigital.com||Used to track visitors on the website. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).||HTTP||13 months|
|hubspotutk||vendigital.com||Keeps track of a visitor’s identity. It is passed to HubSpot on form submission to pre-populate other forms and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor.||HTTP||13 months|
|__hssc||vendigital.com||Keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.||HTTP||30 minutes|
|__hssrc||vendigital.com||Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.||The number “1”||When the browser closes|
|IDE||doubleclick.net||Google advertising cookie used for user tracking and ad targeting purposes.||HTTP||3 months|
|traincalc||vendigital.com||Supports the UK Train Profitability Calculator advanced functionality||The number “1”||2 Years|
You can find more information about the individual cookies we use on our client portal and applications, along with the purposes for which we use them in the table below.
|_ga||Google Analytics cookies are used to collect information about how visitors use the website. We use this data to improve our website. All data collected is to analyse trends, no individuals can be identified using Google Analytics.||Randomly generated number||2 years|
|_gid||Randomly generated number||24 hours|
|_gat||A number||1 minute||PHPSESSID||This cookie is set by the Vendigital app in order to authenticate the user with the system and keeps the user logged in.||Randomly generated text||When the browser closes|
|vendigital_session_###||This cookie is set by the Vendigital app in order to authenticate the user with the system and keeps the user logged in.||Randomly generated text||2 hours|
|XSRF-TOKEN||A cookie that helps to protect against Cross Site Request Forgery attacks||Randomly generated text||When the browser closes|
|ci_csrf_token||A cookie that helps to protect against Cross Site Request Forgery attacks||Randomly generated text||2 hours|
|CHATSESS||This cookie is set by the Vendigital live chat system operated by Freshworks, it identifies the users chat session with the server||Randomly generated text||When the browser closes|
|io||This cookie is set by the Vendigital live chat system operated by Freshworks, it provides functionality in relation to the live chat system||Randomly generated text||When the browser closes|
|sdata||Randomly generated text||When the browser closes|
|sid||Randomly generated text||When the browser closes|
|ztarget_user_id||Randomly generated text||When the browser closes|
|pnctest||The number “1”||2 years|
|helpdesk_url||This cookie is set by the Vendigital live chat system operated by Freshworks, it provides the URL to our helpdesk site.||URL of the Vendigital helpdesk site.||24 hours|
|oc###||This cookie is used by the Vendigital drive web UI to track user sessions||Randomly generated text||When the browser closes|
|oc_sessionPassphrase||This cookie is used by the Vendigital drive to prevent request forgery||Randomly generated text||When the browser closes|
|__Host-nc_sameSiteCookielax||This cookie is used by the Vendigital drive to manage users session across systems||The value “true”||Until December 2100|
|__Host-nc_sameSiteCookiestrict||The value “true”||Until December 2100|
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site or any of the Vendigital applications that you may have access to.