Embracing AI: reducing operational downtime in rail
With recent disruption, customer experience ratings have dropped, with delay compensation schemes becoming routinely used by many passengers. But what role could AI play in delivering improvements?
It’s all change for Britain’s rail network
Train operating companies are under pressure to deliver a consistent positive experience, all while attempting to modernise. But how can this happen and could the Rail Reform Bill help?
GBR will bring a step-change in operational efficiency – but how?
As the industry prepares for the launch of Great British Railways (GBR), there is an opportunity to improve operational efficiency, reduce cost and improve passenger services.
Restoring services: is rail ready for the long haul?
Recent troubles facing many train operators have underlined the need for transformative change. Urgent intervention is needed to restore services and reset the industry on route to a more profitable future.Better seat utilisation is key to the future
Matthew Flynn discusses how transformation of the rail industry’s approach to seat utilisation could benefit both the TOCs and passengers.
How well is the Rail industry aligned and incentivised to achieve financial sustainability?
Here are some of our findings from a recent survey around a lack of sector alignment and incentivisation to deliver change in the rail industry.
Balancing Supply and Demand in Rail
In this video Managing Consultant Matthew Flynn discusses the issue of balancing supply and demand in the rail industry and what could be done about this.
Taking a train ride to the future
In an industry with such a history as railway, finding ways to modernise Britain’s rail network has been a challenge. However, new-look open access rail services, run by licensed operators such as Lumo, are beginning to break the mould.
Staffing strategies must be ‘fixed’ to secure future for UK rail
Analysis of ORR figures show staff represent 35% of the costs of running the UK’s railways. Implementing efficient staffing strategies is key to unlocking cost savings and securing a sustainable future for the industry.