Shocks Push Customer Service Up The Boardroom Agenda
During the pandemic, shifts in behaviour forced businesses to strengthen e-commerce operations. Many found that a key challenge was creating processes to deliver a reliable service and strong customer experience.
Leveraging data to drive procurement post pandemic
Using data analytics alongside human insights can drive effective business transformations. Here are 4 steps businesses can follow to ensure get the most out of their data to maximise procurement effectiveness.
Lack of steer is holding back industry renewal
Given the financial challenge and the need to become more sustainable, it’s essential that the sector brings in fresh knowledge from outside. How can the industry accelerate renewal and what does it need to overcome?
Route to digital transformation
As economies in developed nations rebound strongly, UK manufacturers must find ways to step up their productivity through well-funded, strategic digital transformation plans. Here we set out a six step plan to developing a robust digital transformation roadmap.
How to ship a Li-Ion Battery
Here we provide practical guidance on the regulations around shipping lithium ion batteries, including mode of transport, battery capacity and packing method.
Why the stakes for EV makers just went stratospheric
UK car makers will have to address some crucial challenges around battery production if they’re going to survive in an age of electric vehicles.
White Paper – Digital Transformation: A Smarter Way Back To Growth
Our white paper shares insights on what stage of digital transformation UK manufacturers have reached, the benefits and a digital transformation roadmap.
Challenges facing businesses on the road to digital transformation
Our recent research study with Cranfield University highlighted 7 key challenges impacting businesses ability to implement a digital transformation programme.
Don’t Let Rising Prices Curb Your Recovery
Rising inflation is adding to the pressure on manufacturers. Rather than allowing inflation to erode margins, businesses must decide whether to pass the increase onto customers or reduce their cost base.