Shocks Push Customer Service Up The Boardroom Agenda
During the pandemic, shifts in behaviour forced businesses to strengthen e-commerce operations. Many found that a key challenge was creating processes to deliver a reliable service and strong customer experience.
Lack of steer is holding back industry renewal
Given the financial challenge and the need to become more sustainable, it’s essential that the sector brings in fresh knowledge from outside. How can the industry accelerate renewal and what does it need to overcome?
How to ship a Li-Ion Battery
Here we provide practical guidance on the regulations around shipping lithium ion batteries, including mode of transport, battery capacity and packing method.
Why the stakes for EV makers just went stratospheric
UK car makers will have to address some crucial challenges around battery production if they’re going to survive in an age of electric vehicles.
Don’t Let Rising Prices Curb Your Recovery
Rising inflation is adding to the pressure on manufacturers. Rather than allowing inflation to erode margins, businesses must decide whether to pass the increase onto customers or reduce their cost base.
FMCG producers: Achieving successful green transformation
Julie Neal explains how design-to-cost techniques and other value engineering solutions can help FMCG producers to achieve a successful green transformation.
Decarbonisation: a defining moment for carbon-intensive industries
To plot their path to net-zero, businesses will need to instigate a bespoke decarbonisation roadmap and demonstrate their willingness to adapt their operations and systems.
Construction cost transformation – Foundations of a successful programme
For leaders of construction firms, we outline three foundations for successful cost transformation programmes that could help achieve double-digital margins.
Cost leadership and green transformation
Construction firms could be making more of opportunities to reduce costs and drive profitability by undergoing a cost-led ESG transformation