While the concept of ‘split ticketing’ is nothing new, the recent launch of Trainline’s ‘SplitSave’ ticketing tool could allow many more passengers to cut costs on rail journeys by finding them clever combinations of tickets. Phil Bulman examines the future of rail ticket pricing in Britain.
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Northern Rail’s nationalisation is yet another reminder that the industry’s franchise model is flawed. In order to deliver the service and improvements needed, longer-term thinking and improved collaboration between key stakeholders are urgently required.
A massive amount of big data is already being harnessed, which could help to drive efficiency and enhance passenger experience – so why isn’t it happening?
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